Takeya USA Case Study
How Takeya USA built its workforce by partnering with Upshift
About the Company
Takeya USA is a hydration solutions company with some of the most innovative products in their market. They have a large, diverse customer base across the United States and partner with retailers for in-store sales as well as fulfilling direct e-commerce orders from customers.
You can visit their website here: https://takeyausa.com/
The Challenge
Though Takeya USA is headquartered in California, their distribution and fulfillment operations center around Columbus, Ohio where they operate a large distribution center in Whitehall near downtown Columbus. As their business scaled, Takeya realized even though they had the space for more orders, they could not find the staff. Prior to Upshift’s arrival, they were using four different agencies and still falling short by 50% on staffing daily. In addition to this, they saw extremely high attrition and rarely had the same person return from an agency week to week.
How Upshift Met the Challenge
Upshift’s partnership with Takeya began with helping them fill single-day shifts for project-based roles. As Takeya saw the quality of Upshifters working for them and success rates over 96%, they transitioned their temp to perm business as well. They utilized Upshift’s innovative model of attracting great workers with flexible shifts and then converting those who are a good fit to full-time. This allowed Takeya to attract many people who would not have taken a full-time temp to perm role with Takeya without trying it out first. Namely, Upshifters who already had a job or were looking for supplemental income, which led to a higher quality workforce than what they saw with traditional staffing companies.
“I don’t see us ever going back to the traditional staffing firms…”
“The best part about Upshift is that it allows us time to try out folks. In the regular interviewing process you are taking people at their word and everyone puts their best foot forward but you really don’t know how they will perform until you see them on the floor.
It’s been really great for us in our production line for the cold brew coffee maker. It’s a light assembly job that Upshifters can come in and work. I don’t see us ever going back to the traditional staffing firms because this allows us to think outside the box. It lets us give people opportunities who may have not had them otherwise.”
Tony Dorsey
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