Hiring guide

Avoiding the Hidden Iceberg of Low-Quality Talent

A weak temp costs you on the shift, through no-shows and unfinished work. Weeks later you pay again, in training time, bad reviews and lost customers.

A no-show costs more than the missed shift

The no-show is the cost you see on the day. Other costs show up weeks later. Think of them like an iceberg: what you see above the water, and what you pay for below it.

Above the water: what you see on the shift
  • A no-call, no-show on a busy Saturday
  • Cancellations less than 24 hours before the shift
  • People who ignore the job description or dress code
  • Temps who leave and never return
  • Work that is not finished on time
Below the water: what you pay for weeks later
  • More time spent training and supervising
  • A tired, unhappy permanent team
  • Worse service for your guests and customers
  • Bad online reviews and ratings
  • Lost repeat business and revenue

Five questions to ask any staffing partner

Before you book temp staff, ask these five questions. Ask them of any staffing partner, including us.

  • 1Is every candidate tested before their first shift with you?
  • 2Is a background check done for every worker?
  • 3Do the most reliable workers get your shifts first?
  • 4Do the same good people come back to you, shift after shift?
  • 5What happens when someone does not show up?

How Upshift answers these questions

Upshift is a staffing platform for hospitality and light industrial businesses. We call our workers Upshifters. Here is how we make sure you get reliable, high-quality people, in the same order as the questions.

Illustration: hospitality workers in Upshift uniforms, tagged Verified, Favorited, 5.0 out of 5 rating and 175 hours worked
12%
of applicants are accepted

Every applicant takes a two-part assessment and a background check.

80%
of Upshifters were referred by a proven Upshifter

Good workers bring in people they trust to do the job well.

1 no-show
and an Upshifter is off the platform for good

It is the strictest disciplinary policy in the industry, so the people who book your shift take it seriously.

The most reliable Upshifters see your shift first

Our system sends shifts to the most reliable and skilled Upshifters first. You see each Upshifter's rating and work history, so you know who is coming.

Example profile, as you see it in the Upshift app

Favorite your best people and book them again

Favorite the Upshifters you want back. Block the ones you do not want back, with no awkward conversations.

Example of your favorites list in the Upshift app

92%
average return rate

Upshifters keep coming back to the same businesses, so you can build a returning team and stop retraining new temps.

The result: you book people who already know your operation and your standards. See how Upshift works for your business