How the Upshift platform works

An easy way to get your shifts covered

Post a shift from your phone or computer. Upshift sends vetted workers, so you can get back to work knowing who is coming.

Banquet ServerWarehouse AssociateSat, 5:00 PMMon, 7:00 AM0 of 8
✓ Shift filled: 8 of 8 confirmed
Rosa P.★ 5.0 rating · 640 hours worked
✓ Banquet server · 96 shiftsWarehouse · 84 shifts✓ Background-checked
Coming tonightComing tomorrow, 7:00 AM
Kenyetta J.✓ Confirmed
Zachary F.✓ Confirmed
Tonia A.✓ Confirmed

Made for a busy manager's day

Post shifts, see who is coming, and review hours in one place, with your favorite workers saved for next time.

1Post

Post a shift in under two minutes

One short form: role, hours, how many people and the hourly pay. Next time, copy a past shift, change the date and post it again.

Super easy for me to just go in, copy a past one, change the date and time, and just repost it. I'm done in like less than two minutes.

Samantha AckroydCatering & Events Coordinator, Chartwells at Xavier University
New shift
Position
Workers needed
−1+
Pay rate
$16/h
Start
Sat, 6:00 PM
End
Sat, 11:00 PM
Post shift✓ Posted: 4 workers needed
2Full hiring visibility

See the full profile of every worker

Every Upshifter has a full profile: their bio, rating, work experience, hours worked in each role, and the skills Upshift has checked.

I like that on Upshift you can read the folks' bio and know what kind of you're getting into.

Yamileth AvilesChef Manager, Compass USA
Worker profile
Grace T.★ 5.0 rating · 1,600 hours worked
Bio

“Eight years on the line in hotel kitchens. I like busy nights and a clean station.”

Experience
Line cook · hotel banquet kitchen · 3 yrsPrep cook · catering company · 2 yrs
Hours on Upshift, by role
Line cook1,140 h
Prep cook320 h
Banquet server140 h
Skills checked by Upshift
✓ Line cook · AI-verified skill check✓ Food handler certificate✓ Background-checked
✓ Matches your shift: Line Cook, Sat 6:00 PM
3Who is coming

See who is confirmed and who has clocked in

Each name shows up as people confirm the shift. When it starts, you see who has clocked in. Check it on your phone or computer.

I know who I'm getting. I can plan around the strengths of those people that I have developed those relationships with when I'm building my schedule.

Karol OsinskiExecutive Chef, Hyatt Regency Cincinnati
Line Cook · Sat, 6:00 PM

👤0 of 4 confirmed

Shift started · 6:00 PM
Waiting to confirm…Kenyetta J.★★★★★✓ Clocked in · 5:52 PM✓ Confirmed
Waiting to confirm…Zachary F.★★★★★✓ Clocked in · 5:55 PM✓ Confirmed
Waiting to confirm…Grace T.★★★★★✓ Clocked in · 5:57 PM✓ Confirmed
Waiting to confirm…Tonia A.★★★★★✓ Clocked in · 5:58 PM✓ Confirmed
4Paperwork

Timesheets and invoices in one place

Every hour worked lands in your timesheet. Invoices are on the website and sent to you by email.

I love the visibility and being able to get in the back office and pull invoices and timesheets and sort of see where we are weak today.

Heather TiedemanCatering Manager, FLIK (Compass Group)
Timesheet · Line Cook, Sat 6:00 PM
NameDayPay rateHours worked
Kenyetta J.Sat$16/h4 h 58 min
Zachary F.Sat$16/h5 h 02 min
Grace T.Sat$16/h5 h 00 min
Tonia A.Sat$16/h4 h 55 min
Total hours worked19 h 55 min
↓ Timesheet✓ Timesheet downloaded↓ Invoice✓ Invoice downloaded
5Your team of regulars

Keep the people you like

Save good workers as favorites and sort them into rosters by role or site. One click invites a whole roster to your shift before it goes public.

When we're running short, being able to post something and have Upshifters that have favorited us be able to come in and help us out has been huge.

Jason RitterDirector of Dining, Chartwells (Compass Group) at UNC Charlotte
How a flexible team works →
My Upshifters
♥Kenyetta J.★★★★★♥ Favorite
♥Nathan R.★★★★★♥ Favorite
♥Grace T.★★★★★♥ Favorite
♥Derek L.★★★★☆
♥Tonia A.★★★★★♥ Favorite
♥Rosa P.★★★★★♥ Favorite
Your team: 4 favorites, 1 blocked♥ Favorite: you want them back⛔ Blocked: you don't want them back

Busy? Let your rep handle it.

Most managers post their own shifts. On busy weeks, your rep can post shifts, invite your favorite workers, track who is coming and handle problems for you. Support answers in under 5 minutes, 24/7.

Manage shifts yourself

Post and manage your own shifts. Posting one takes about 2 minutes. Your rep is there when you need help.

Start hiring →

Or hand it to your rep

When you are short on time, call your assigned rep. They can:

  • ✓ Post shifts and invite your favorite workers
  • ✓ Track who is coming
  • ✓ Sort out problems
Talk to us →
US
Your Upshift rep Calling…On call · 0:00
“I need two more cooks for Sunday breakfast.”
✓ Your rep posted it: 2 Breakfast Cooks, Sun 6:00 AM
🔇🔈📞
From our clients

Easy to post. Easy to see who is coming.

Hear how managers fill last-minute needs and check workers' experience before they arrive. Tap the video for sound.

Under the hood

Easy to use.
A lot behind it.

We have been building this technology since 2016 to tackle staffing problems. Sophisticated algorithms handle the details behind every shift, keeping things simple for you.

See each worker's experience

See each worker's photo, work history and hours worked in each role. Every profile photo is checked with face recognition.

Line Cook · Sat, 6:00 PM · 4 needed
Grace T.Line cook · 1,140 h✓✓✓🔔 Notified first
Kenyetta J.Cook · 836 h✓✓✓🔔 Notified first
Tonia A.Line cook · 580 h✓✓✓🔔 Notified first
Everyone elsesees the shift later
✓ Reliable✓ Skills checked✓ Worked at your site

Smart matching algorithm

Our algorithm tells the best-matched workers about your shift first, based on reliability, skills, how they did in similar roles and what your site needs.

12 of 12shifts on time
✓ Keeps access to Upshift

Reliability scoring

Reliability is tracked on every shift. Workers keep their access to Upshift only by showing up and doing good work.

Skill checkVoice interview · about 5 min
“How do you set up your station before a dinner rush?”
GT
✓ Passed · Line cookReviewed by a person at Upshift

Voice interviews for skills

New workers do a short AI voice interview about their cooking or bartending experience. A person on our team reviews it.

♥ Line Cooks+2Invite
♥ Banquet Servers+9
♥ Warehouse Associates+2
✓ 6 Line Cooks invited before the shift goes public

Invite your favorites first

Group your favorite workers into rosters by role or site. Invite a whole roster to a shift before it goes public.

Geofencing for clock-ins

Workers can clock in and out only inside the area you set. They are clocked out automatically when their location shows they have left, so you do not pay for time that was not worked.

6:01 PM✓ Clocked in · on site
11:04 PM✓ Clocked out automatically
Hours on invoice5 h 03 min

+And many more features that make staffing more reliable and easier to manage.

Start today

Your next shift,
covered in minutes.

Post it from your phone or computer. Upshift sends vetted workers, and you see every name before they arrive. Your rep is a call away if you need help.

“I'm done in like less than two minutes.”Samantha Ackroyd, Chartwells at Xavier University
Banquet ServerWarehouse AssociateSat, 5:00 PMMon, 7:00 AM · 8 needed⏱ 0:00
Post shift✓ Posted
0 of 8 confirmed✓ Shift filled