COSI - Center of Science and Industry Case Study
Professional and flexible workforce on short time notice.
About the Company

COSI is a nationally esteemed science center that has delighted Central Ohio with all things science for 55 years, inspiring interest in science, technology, engineering, and math (STEM) topics and delivering experiential, “hands-on fun” brand of learning.
As a trusted educational resource for families, schools, and community partners, COSI is an essential element of community, engaging more than one million people annually through onsite, offsite, and online experiences.
You can visit their website here: https://cosi.org/
The Challenge
COSI frequently organizes exhibitions, meetings and receptions ranging from 20 to 2000 guests, and needs to constantly deliver high quality experiences.
Flexibility in hiring and professionalism in workforce are two of the biggest challenges that COSI faces on daily basis.
See what we did to help COSI meet its challenges.
How Upshift Met the Challenge
In 2017, management at COSI was utilizing temp agencies when they had large events. They were consistently unable to get as many people as they needed, plus many of those sent by agencies were not reliable or high-quality workers.
Fast-forward to now, and COSI has all of its shifts consistently filled with Upshifters who have service industry experience and a better outlook on work than traditional temporary workers.
What started as a one-off relationship has now blossomed into a national one, with Upshifters helping COSI in all cities where Upshift is available.
Results?
The Science Center can operate without worrying about finding the right staff for its events.
With Upshifts help in delivering flexible workforce on demand COSI can continue to teach, inspire and entertain tens of thousands of people every year.
“We worked with a couple of agencies in the past, but Upshift helped become more consistent and reliable for us”

Savannah Ranz
Event Sales Manager, Center of Science and Industry, Columbus, OH

Learn More About Upshift
Need staff for your event? Click below to schedule a time to speak with a member of our team or learn more about Upshift.
Learn More About Upshift
Need staff for your event? Click below to schedule a time to speak with a member of our team or learn more about Upshift.
Other Case Studies
Event Source Case Study
Event Source is a rental company that allows its clients to rent any equipment to run an event, and require a flexible workforce to fit dynamically changing client demand. Read how Upshift helped!
Four Bridges Country Club Case Study
Some events are more extensive than others and require a variable number of hourly staff to work back of house and front of house positions. The company had trouble finding quality staff on short notice for their events. Staffing agencies could not…