Light industrial · Questions we get
Real questions. Real client answers.
Will they actually show up?Are they background-checked?Why would they be better than our agency’s people?
Hear how managers use Upshift to staff their warehouses, factories, and distribution centers.
Post a shift. Review applicants. Choose who works. Every worker is a W‑2 employee of Upshift.
- 2,000+businesses use Upshift
- 25+metro areas
- 4.7/5on G2
5 managers from distribution centers, factories and fulfillment
- Fulfillment and distribution
- Logistics
- Warehouses
- Manufacturers
- Printing
- Retailers
What would you like to know?
Choose a question to see the answer.
01Can I bring the same workers back?
Yes. Clients see 80%+ return rates, so most shifts go to people who have worked there before. Save your best workers as favorites and offer them shifts first, and you build a group who already know your team and how you work.
4 clients answer
Shelly KohlsEmployee Relations Manager, Tente CastersTente CastersBecause they liked us, they would grab our shifts quickly.
Excerpt from a client interview
02Can I count on the people you send?
Clients say the people who come in are ready to work, and many keep coming back to the same site.
3 clients answer
Cassidy Siler-SmithHR Manager, Kao CollinsKao CollinsI was worried that gig workers would not come back … But that's not at all what's happened.
Excerpt from a client interview
03How is this different from a temp agency?
Agencies send whoever they have that day. Upshift workers keep their access only by showing up and doing good work, and you hear ahead of time when someone cannot make it.
3 clients answer
JulieKao CollinsKao CollinsThere's no surprises when they walk in the door.
Excerpt from a client interview
04Can I see who is coming before they arrive?
Yes. Before you accept anyone, you see each applicant’s ratings and hours worked. On the day, you and your supervisors can see who is booked and who is coming in.
3 clients answer
Cassidy Siler-SmithHR Manager, Kao CollinsKao CollinsWe have more control because we can post the job and then look at the candidates that are coming in.
Excerpt from a client interview
05How are workers screened?
Every Upshifter is a W‑2 employee of Upshift and is E‑Verified. You can also arrange drug screens or background checks for your site. Before accepting an applicant, review their ratings and hours worked.
3 clients answer
Cassidy Siler-SmithHR Manager, Kao CollinsKao CollinsIt shows how many hours they've worked and how many like stars they've received.
Excerpt from a client interview
06Our jobs take weeks to learn. Will temps fit in?
Clients run their own short training for Upshifters, the same as for new hires, and many Upshifters already know warehouse work and equipment like RF scanners. Because you can bring the same people back, you train them once.
3 clients answer
Shelly KohlsEmployee Relations Manager, Tente CastersTente CastersWe are ISO … We had to come up with some documents that we'd have to make them read before they started.
Excerpt from a client interview
07How quickly can I find extra staff?
Clients report receiving applications within hours of posting a shift. Talk with your Upshift rep about availability for your location, roles, and schedule.
3 clients answer
Thomas MurrayOperations Manager, KnitWell Group distribution centerKnitWell Group distribution centerWe've got all these trucks we've got to unload … We'll get applicants within eight, ten hours.
Excerpt from a client interview
08Can I add staff just for busy periods?
Yes. Post shifts for the days you need extra help, whether that’s a rush order, a busy week, or a seasonal peak.
2 clients answer
Thomas MurrayOperations Manager, KnitWell Group distribution centerKnitWell Group distribution centerWe need to bring some Upshift in to get us through these two weeks of heavy volume.
Excerpt from a client interview
09Will workers take nights, weekends and early mornings?
Yes. Many Upshifters hold day jobs and pick up evenings, weekends and odd hours for extra income. Shifts at the local market pay rate fill best, and posting a few days ahead helps.
1 client answers
Shelly KohlsEmployee Relations Manager, Tente CastersTente CastersWe'll throw in Upshift, and we usually get a few.
Excerpt from a client interview
10What will I pay?
You pay for the shifts people work. Your Upshift rep will walk you through pricing for your staffing needs on your call.
2 clients answer
Shelly KohlsEmployee Relations Manager, Tente CastersTente CastersI only do Monday through Thursday. I cut that Friday out because it's such a slow day.
Excerpt from a client interview
11How much time does managing shifts take?
Post your shifts, review applications, and choose your workers in the app. You can see who’s booked, and support is available 24/7 when you need help.
3 clients answer
Thomas MurrayOperations Manager, KnitWell Group distribution centerKnitWell Group distribution centerWe can post our own shifts.
Excerpt from a client interview
Let’s talk about your staffing needs.
Bring your roles, schedule, and questions to your call. We’ll walk through how Upshift could work for your team—and what it would cost.
Have a question before then? Reply to the email that brought you here.
